ScreenShieldRefund policy
Last updated: October 21, 2026
If ScreenShield Pro isn't right for you, ask for a refund within 14 days of your payment and you'll get all of it back.
What you can get back
| Plan | Refund |
|---|---|
| Monthly | Full refund of a payment if you ask within 14 days of it. |
| Yearly | Full refund within 14 days of the payment. After that, cancel any time to stop the next renewal. |
| Lifetime and the lifetime launch offer | Full refund within 14 days of the purchase. |
Try Pro with the 7-day free trial first. It needs no card, so you can see whether Pro works on the sites you use before paying anything.
How to ask
- Contact us and choose the payment topic.
- Include the email address you paid with, and if you like, what didn't work for you. It helps us fix it.
We usually reply within 2 business days. Refunds go back to the card you paid with, usually within 5 to 10 business days, depending on your bank. When a refund is made, Pro ends on that account.
Cancelling without a refund
To stop a subscription from renewing, open the ScreenShield popup and choose Manage subscription. You keep Pro until the end of the period you've already paid for.
Your legal rights
This policy doesn't limit any refund rights you have under the consumer laws where you live.